EXPERTS@HI
Simplifying Management
®
®
Our Services
Discover Our Expertise
Contract Lifecycle Management
Write/review SoWs, contract lifecycle mapping, deliverables mapping, contract compliance, implementation and execution of contracts
Spend Management
Analyse elemental spends (labor, hardware, sw, Infra etc), Identify key spends, fix spend leakages, cost take out plans, build versus buy decisions
Process Simplification
Define process objectives, process flows, Identify process bottlenecks, reduce redundant controls, ITIL alignment, process simplification plans
Management System (Sales, Delivery, Compliance)
Integrated management systems, functional management system, sales/revenue/delivery management systems,
Governance Frameworks
Partner governance, vendor governance, operational governance, project governance, financial governance
SLA, KPI and
Performance Metric
Frame SLAs, OLAs, underpinning contracts and KPIs, operational and business KPIs, SLA modelling and management framework
Performance Audits
Contract performance posture, solution delivery audit, operational performance posture, project delivery audit, billing and invoicing, process performance audit, infrastructure due diligence
Escalation Management
Escalation management framework, Escalation governance, escalation mitigation proposals, risk management, position and negotiation proposals
RFP/RFI Management
RFP proposal review, SoWs (create/review), RFP compliance review, solution compliance vetting, RFP documentation support, RFP pitch preparation
Storytelling and Value Props
Value props for new engagement, value props for existing engagement, storytelling for business proposal, storytelling for new products, storytelling for new services
Technical Writing
Writing technical manuals, writing procedures, writing SoPs, social media and www contents, brochures, e-com listing
Content Review
Review and revise website contents. review and advise tag Lines, review and advise on logos, review and advise e-com site content
